Terms and Conditions

1. Acceptance of Terms

By accessing and using Virtuosa ("the Platform"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. User Accounts

2.1 Registration: You must provide accurate, complete, and current information when creating an account. You must be a student or have a valid university affiliation to register.

2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Student Verification: You must provide a valid student email address for verification purposes. Academic status may be verified at any time.

3. Platform Usage

3.1 Permitted Use: Virtuosa is a campus marketplace for buying, selling, and trading goods and services within the academic community.

3.2 Prohibited Items: You may not list or sell illegal items, weapons, alcohol, drugs, stolen goods, or any items prohibited by university policies or local laws.

3.3 Content Standards: All listings, communications, and content must be respectful, non-discriminatory, and comply with community standards.

4. Buying and Selling

4.1 Seller Responsibilities: Sellers must accurately describe items, provide clear images, and fulfill orders in a timely manner.

4.2 Buyer Responsibilities: Buyers must pay promptly and communicate respectfully with sellers. Payment should be made as agreed upon with the seller.

4.3 Transaction Safety: Virtuosa is not responsible for transactions between users. Meet in safe, public locations on campus when possible.

5. Fees and Payments

5.1 Platform Fees: Virtuosa may charge fees for certain services or premium features. Such fees will be clearly disclosed before use.

5.2 Payment Processing: Payment processing is handled through third-party providers. Their terms and fees apply in addition to Virtuosa's terms.

6. Intellectual Property

Users retain ownership of content they post but grant Virtuosa a license to use, display, and distribute such content for the purpose of operating the platform. You must not infringe on others' intellectual property rights.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Prohibited Activities

You may not:

  • Use the platform for fraudulent or illegal activities
  • Spam, harass, or abuse other users
  • Post false, misleading, or deceptive information
  • Attempt to gain unauthorized access to the platform
  • Interfere with or disrupt the platform's operation
  • Violate any applicable laws or regulations

9. Account Suspension and Termination

Virtuosa reserves the right to suspend or terminate accounts that violate these terms. Termination may occur with or without notice and without liability.

Suspended or terminated users may not create new accounts without explicit permission from Virtuosa.

10. Disclaimers and Limitation of Liability

10.1 Platform Status: Virtuosa is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

10.2 Liability Limitation: Virtuosa is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform.

10.3 Third-Party Content: We are not responsible for the accuracy, quality, or legality of user-generated content or third-party links.

11. Indemnification

You agree to indemnify and hold Virtuosa harmless from any claims, damages, or expenses arising from your violation of these terms or your use of the platform.

12. Governing Law

These terms are governed by the laws of Zambia. Any disputes will be resolved through good faith negotiation and, if necessary, through appropriate legal channels in Zambia.

13. Changes to Terms

Virtuosa reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of any changes.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Email: virtuosa@gmail.com
Platform: Virtuosa Campus Marketplace

Last Updated: March 2025
By using Virtuosa, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.